How Slam Jam unlocked true omnichannel efficiency through automation

PhotoSì è il leader italiano della stampa fotografica personalizzata, con una piattaforma digitale che permette di creare e ordinare prodotti fotografici di alta qualità, dal photobook alle stampe, tramite ecommerce e app mobile.

Slam Jam is a pioneer of global streetwear culture, evolving from an underground clothing distributor into a multi-brand powerhouse known for its curated selection, exclusive collaborations, and deep cultural influence across fashion, music, and art.

Employees
100–200

Industry
Fashion, Streetwear

Challenge

Slam Jam needed to evolve into a true omnichannel model, connecting online stores, physical locations, and local warehouses into one seamless ecosystem. With multiple Shopify channels, Shopify POS, SAP ERP, and operations across countries, the brand faced a complex and fragmented workflow. Manual alignment between systems created risks of delays, errors, and inconsistent data, limiting speed and scalability as the business continued to grow.

Solution

With Powngo as the central control tower and ShippyPro as the logistics engine, Slam Jam unified its entire operational ecosystem. Powngo centralized catalog, inventory, and orders across all channels, while ShippyPro automated shipping, carrier routing, documentation, and returns. Real-time updates, bulk actions, and automatic Ship-from-Store documentation gave both HQ and in-store teams full autonomy and a faster, more reliable workflow.

Key results

Slam Jam achieved greater operational efficiency and scalability, reducing setup and running costs by 50% while expanding from 3 to 10 sales channels and from 3 to 8 warehouses. Automated workflows powered by Powngo and ShippyPro increased team autonomy across HQ and stores, improved order processing speed, and enabled a smoother omnichannel customer experience.

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With Powngo and ShippyPro we scaled from 3 to 8 warehouses and from 3 to 10 Shopify channels, connecting not only online sales platforms but also physical stores. The entire setup required no development effort and made our system future-proof for new integrations.

Davide Carnovale | Digital Project Manager @ Slam Jam

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Nel 2024 ci affidavamo a tre corrieri e a un labirinto di processi manuali. Il tracciamento era laborioso, lento, costoso e rischioso, dato il nostro milione di spedizioni annue.

Francesco Merola | Sr. Logistics Manager @ PhotoSì